DownOrSlow

ChatGPT is answering at its usual speed from all 10 countries we time it from.

Our probes' last round was at 14:07 UTC. OpenAI's status page lists ChatGPT as degraded (read 14:16 UTC). Open the status page

ChatGPT over the last 24 hours

Status pageChatGPT

Operational, 13 Nov, 14:17 to 16:11 UTCDegraded, 13 Nov, 16:11 to 14 Nov, 14:17 UTC

Degraded

Our timingchatgpt.com

On time, 13 Nov, 14:22 to 15:37 UTCOn time, 13 Nov, 16:22 to 14 Nov, 14:17 UTCDelayed, 13 Nov, 15:37 to 16:22 UTC

On time from 10 countries

Status pageOpenAI API

Operational, 13 Nov, 14:17 to 14 Nov, 14:17 UTC

Operational

Our timingapi.openai.com

On time, 13 Nov, 14:22 to 14 Nov, 14:17 UTC

On time from 10 countries

The bands in words
  • OpenAI's status page for ChatGPT: Degraded 13 Nov, 16:11 to 14 Nov, 14:17 UTC. Operational the rest of the time.
  • Our timing of chatgpt.com: Delayed 13 Nov, 15:37 to 16:22 UTC. On time the rest of the time.
  • OpenAI's status page for OpenAI API: Operational for the whole 24 hours.
  • Our timing of api.openai.com: On time for the whole 24 hours.

What the status page listed

The report we read from OpenAI's status page for ChatGPT does not list incidents, so none can be shown here.

The report we read from OpenAI's status page for OpenAI API does not list incidents, so none can be shown here.

What our probes confirmed

  1. chatgpt.com from Mumbai, India (Oracle network)
    13 Nov, 15:37 to 16:07 UTC; up to 463 ms against a usual 192 ms, in 2 rounds.

chatgpt.com

The front page of chatgpt.com, answered by OpenAI's servers and not from a cache. We do not sign in or send a message, so this is the way in to ChatGPT, not a conversation.

Milliseconds to connect and receive the first byte; looking up the name is not counted. Round of 14:07 UTC.
Timed fromUsualNowLast 24 hoursReading
United Statesyour comparison190154On time
Canada190168On time
Brazil124152On time
United Kingdom172157On time
Germany190180On time
France192180On time
India185217On time
Singapore166256On time
Japan173158On time
Australia140226On timelast round slow, not confirmed

api.openai.com

OpenAI's API takes requests at this address. Our request carries no key, so OpenAI's server refuses it at once. The time covers the network path and that refusal. No model runs.

OpenAI's status page lists the OpenAI API as operational (read 14:16 UTC).

Milliseconds to connect and receive the first byte; looking up the name is not counted. Round of 14:07 UTC.
Timed fromUsualNowLast 24 hoursReading
United Statesyour comparison10886On time
Canada118130On time
Brazil196292On time
United Kingdom174154On time
Germany194192On time
France199150On time
India270270On time
Singapore249269On time
Japan166161On time
Australia207231On time

Why is ChatGPT slow?

Right now the way in to ChatGPT answers at its usual speed from every country we time it from. If ChatGPT is slow for you, the time is going somewhere our probes do not reach. Slowness can sit in three places.

OpenAI answers this question for ChatGPT in its help center: Why is my ChatGPT taking so long to respond?

Reading the board

The probes are machines in datacenters, one or two per country. Every 15 minutes they time the same request, and the board shows the middle value. "Usual" is the middle value over the last seven days from the same probes.

The trace draws each round as a multiple of the usual time. The lower line is usual, the upper line is twice usual, and a yellow dot marks a round at or above it. One slow round is common and is not a delay. A country reads "Delayed" only when a probe is that slow in two of three rounds while it times another provider's hosts normally.

OpenAI's status page, part by part

This is OpenAI's own statement, read from its public status page. Our timings are not part of it and do not change it.

Confirmed delays for ChatGPT in the last seven days

  1. chatgpt.com from Mumbai, India (Oracle network)
    13 Nov, 15:37 to 16:07 UTC; up to 463 ms against a usual 192 ms, in 2 rounds.
  2. chatgpt.com from Bengaluru, India (RACKVOLT CLOUD SOLUTIONS network)
    13 Nov, 11:52 to 12:37 UTC; up to 456 ms against a usual 178 ms, in 3 rounds.
  3. chatgpt.com from Bengaluru, India (RACKVOLT CLOUD SOLUTIONS network)
    13 Nov, 08:37 to 08:52 UTC; up to 643 ms against a usual 178 ms, in 2 rounds.
  4. api.openai.com from Toronto, Canada (HostPapa network)
    12 Nov, 02:07 to 02:22 UTC; up to 306 ms against a usual 120 ms, in 2 rounds.
  5. api.openai.com from Saint-Laurent, Canada (OVH network)
    10 Nov, 23:52 to 11 Nov, 00:07 UTC; up to 313 ms against a usual 119 ms, in 2 rounds.
  6. api.openai.com from Mumbai, India (Oracle network)
    10 Nov, 21:07 to 21:37 UTC; up to 596 ms against a usual 269 ms, in 2 rounds.
  7. chatgpt.com from Singapore, Singapore (Oracle network)
    10 Nov, 17:52 to 18:37 UTC; up to 371 ms against a usual 164 ms, in 2 rounds.
  8. chatgpt.com from Tokyo, Japan (Oracle network)
    10 Nov, 13:22 to 13:52 UTC; up to 659 ms against a usual 172 ms, in 2 rounds.